Will Robots Replace People As Artificial Intelligence Advances?

Banking CIO Outlook | Tuesday, May 17, 2022

From self-driving cars to medical and climate research breakthroughs, Artificial Intelligence has taken technology by storm.  AI is expected to take over our lives by 2025.

FREMONT, CA: AI designed to mimic human intelligence has several advantages to offer- it makes it easier for businesses to identify and rectify problems, and potentially improve recruitment, cybersecurity, marketing, and standard operating procedures. AI can process data in large quantities and execute complicated algorithms rapidly, and with each passing year, AI is getting “smarter” and increasing efficiency. Leading expert Martina Mara, professor of Robopsychology at  Johannes Kepler University asks a legit question: what do people want the future of work to look like an how do they want robots to change their lives. She emphasizes that robots are developed by people, though they can work non-stop, one cannot generalize or contextualize, robots lack soft skills. Robots are structured to perform highly specific tasks, good news for humans as they get to pass the monotonous tasks and engage in those that require critical thinking, problem-solving, etc.

Artificial intelligence is surely evolving but it is most likely to complement and support most jobs and cannot replace them. Researchers in a study involving 1500 companies found that the most noteworthy improvements in performance occurred when humans and machines worked in collaboration. Humans perform three pivotal roles- they train machines on what to do and explain outcomes especially when those are counterintuitive or contradictory. In manufacturing, context-aware robots perform repetitive actions like heavy lifting, their human counterpart completes tasks that need more agility and judgement. One hardly has a choice if he is pro-bot or anti-bot. Rosie the Robot who worked for the Jetsons is probably still far away, but we have robots that will clean our floors.

It is time that we start to look at how improvement can be done in technology-related skills along with promoting characteristically human skills.  Robots presently cannot impersonate human skills like creativity, intuition, initiative, and critical thinking.

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