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Strategic Call Center Solution

By Eddie Ho, CIO, Los Alamos National Bank

Strategic Call Center Solution

Customer service is paramount. In the banking industry, there are few ways to differentiate from the competition.

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IT Turnaround: Strategic Rebuilding

By Eddie Ho, CIO, Los Alamos National Bank

IT Turnaround: Strategic Rebuilding

Information technology (IT) is the center-point of all business operations.

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How IT Transformation is Enabling Nationwide's Digitization

By Michael Carrel, SVP-IT & CIO, Enterprise Applications, Nationwide

How IT Transformation is Enabling Nationwide's Digitization

There is a digital revolution in progress and businesses everywhere are undergoing a transformation in response.

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CIOs Need to Know Their Business - Not Just Tech

By John Sadowski, EVP & CIO, Sandy Spring Bank [NASDAQ:SASR]

CIOs Need to Know Their Business - Not Just Tech

I describe the role of a banking CIO as being a business partner.

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Cloud Computing: New-age Mantra for Business

By Zack Bishop, EVP & CIO, Renasant Bank [NASDAQ:RNST]

Cloud Computing: New-age Mantra for Business

With every company in the technology space heavily incenting their sales associates for those products that create the most repetitive profit, our ability to find relevant unbiased information.

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A Practical Approach to Innovation

By Mark L. Berthiaume, EVP, CIO & Chief Technology Innovation Officer, The Hanover Insurance Group

A Practical Approach to Innovation

Everywhere you look, companies are working to integrate innovation into their corporate models.

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At the Center of any Successful Enterprise is Technology

By Rosa Akhtarkhavari, CIO, City of Orlando

At the Center of any Successful Enterprise is Technology

Technology plays an increasingly critical role in supporting all aspects of an enterprise such as meeting strategic goals, optimizing operations, and delivering relevant and timely information to decision makers.

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Connected Car Revolution through Cloud

By Raman Mehta, CIO, Visteon Corporation

Connected Car Revolution through Cloud

The way I see the CIO is that from a Chief Information Officer, you need to become a Chief Influence Officer along your journey.

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Evolving Efficiency of KYC Process

By Brad Mitchell, CIO, CTBC Bank Corp. (USA)

Evolving Efficiency of KYC Process

Regulations like the Anti Money Laundering/Bank Secrecy Act(AML BSA) demand strong risk assessment and control of activities typically associated with money laundering.

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Networking Beyond Technology

By Dennis Klemenz, CIO & VP, Connex Credit Union

And Mohammad Usman, Manager of Infrastructure, Connex Credit Union

Networking Beyond Technology

Banking is a business where information is shared continuously and a delay of a few seconds can elicit significant financial implications.

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