Park Place Payment Named Most Client-Centric Payments Services Provider by Worldwide Finance Awards

Banking CIO Outlook | Wednesday, October 07, 2020

Samantha Ettus, Founder and CEO

Park Place is achieving record client retention rates based on its attentive and proactive customer service that saves merchants time and money.

FREMONT, CA: Park Place Payments, the only women-founded and run payment processing company is named the Most Client-Centric Payments Services Provider by the Worldwide Finance Awards, which honors the achievements of those thriving in the current climate.

"When I founded Park Place, I listened carefully to what merchants wanted and designed the company to meet those needs," said Samantha Ettus, Founder and CEO of Park Place Payments. "Our salesforce and service differentiate us. We are thrilled by this award not only because we have been recognized for our core competency, but because it also demonstrates that the industry has recognized that it's time for change."

An industry first, Park Place is tackling two pain points. It has created a financial services career path within direct sales for those who have been sidelined in their careers, and its leadership team is transforming a stagnant $8 billion payment processing industry plagued by massive churn, dated technology, and a lack of pricing transparency.

Park Place Payments is reducing costs for small to medium businesses while offering them concierge-level customer service without the concierge price tag. At the same time, it is creating income opportunities for sidelined populations who have strong local relationships. The community-driven model trains its Account Executives to sell financial services to local businesses, offering better rates and service. In turn, this motivated group is now earning recurring revenue to put back into the local economy.

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