bankingciooutlook

Highly Personalized Relationship Banking Experience

By Banking CIO Outlook | Thursday, February 07, 2019

Over the decade, there has been a growing convergence between investment activities and commercial banks. Moreover, the modern banking industry has brought greater diversification into business. Some banks in the industrial world invest, subscribe to securities, and manage portfolios and insurance companies. These changes have made banks an even bigger entity in the world of business.

Mechanics Bank is a full-service community bank that provides personal banking, corporate banking, trust, and estate services, brokerage, and wealth management services.

Mechanics Bank has been committed to serving the needs of communities for more than 110 years, enriching local life and driving economic growth. The bank has assets of $5.4 billion over 43 branches in California. It shows values to the thousands of hard-working companies who choose them by providing personalized service. The Bank’s personalized banking experience includes consumer and business banking services, business lending and deposit solutions, comprehensive trust, and wealth management services.

On 17 December 2018, Scott Hoover joined the Mechanics Bank as Vice President, Senior Relationship Manager in the region of Irvine, CA.  Hoover pursued his BS in international business and BA in economics. He is qualified for the creation and management of business loans and credit lines, commercial real estate loans, and the provision of treasury management services to business customers. He worked as Vice President, Commercial Banking Officer at Silvergate Bank before joining Mechanics Bank.

Doug Lutz, Mechanics Bank Executive Vice President, Chief Lending Officer, said, “Scott’s market expertise, industry connections, sales acumen, and his ability to foster key relationships will be instrumental as we continue expanding our market share.”

Community banking is all about lending relationships, establishing personal and lasting relationships with the consumer directly. AI technology embedded with chatbots and voice assistants focuses mainly on digitally mediating the personal relationship. AI offers tremendous opportunities for community banking and will be a game changer for community banks in the next five years.

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