By Ken Allen, Senior Vice President, Fraud and Identity, Equifax
While placing an emphasis on customer experience is not a new concept for the banking industry, it is changing along with the digital landscape and gaining more popularity.
By Senthil Kumar, Group VP, FSGBU Cloud Customer Success, Oracle [NYSE:ORCL]
These are two obvious benefits in business to consumer and customer to customer environments and they’ve similarly shifted B2B customer expectations.
By Carl Rutstein, Partner, A.T. Kearney
One central business cause of friction was the need for merchants to validate a customer’s payment credentials to complete a transaction and ensure they’d be paid after purchase.
By Christopher Danvers, VP-Payments & Digital Services, American Airlines Federal Credit Union
Long gone are the days when you can just be an effective leader in your field, or area of expertise, with just a deep vertical knowledge of your specific function.
By Terrence Clark, General Manager-Payment Security, CA TECHNOLOGIES
A recent report from Juniper research states that global online fraud is on pace to top $25 Bn by 2020.
By Cynthia Walker, VP & Data Analytics Innovation Center, Salient CRGT
And Chuck McGann, Chief Cyber Strategist, Salient CRGT
The Federal Financial Institutions Examination Council (FFIEC) agrees, noting “Financial institutions are increasingly dependent on information technology and telecommunications.
By David Monegro, SVP and Chief Compliance and BSA Officer, City National Bank of New Jersey
Over the past several years, the regulatory landscape has become more dynamic. This is one of the most significant challenges that banks around the globe are facing.
By Tony Rosanova, CTO, Zoot Enterprises; Dharm Patel, Technology and Analytics Leader, Equifax; Brad Jones, Retail Banking Leader, Equifax
In our quest to offer the banking industry an innovative mobile application that helps make the process of opening a bank account easier, faster and more reliable.
By Alexey Utkin, Financial Services Practice Leader, DataArt
The banking industry faces many challenges today, including an increasingly strict regulatory environment, greater demands for transparency, rising customer expectations created by modern technology.
By Jim Burnick, Managing Director of Financial Services, Pitney Bowes
Outside the banking world, most people have probably never heard of the term “mirror trades,” but last month Deutsche Bank made headlines, thrusting mirror trades into the spotlight.