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How Small Banks can Utilize Artificial Intelligence
Bankingciooutlook >> news

Artificial intelligence (AI) has revolutionizing capabilities for banks and seems to be potent enough to enhance their customer relationship. However, the technology seems to benefit the larger banking organizations more because of the investment...

M-commerce for the Modern Era
Bankingciooutlook >> news

Candidly, Smartphones in the ‘go digital’ era has made a momentous mark in the area of e-commerce, and is also becoming a preferred platform for consumers’ quick shopping due to its advanced computing capability and connectivity....

Leading the Technological Wave
Bankingciooutlook >> cxoinsights

Denise Dettingmeijer, CFO, Randstad North America [AMS:RAND]

Current Role of a CFO I have always had IT report to me as the Chief Financial Officer (CFO). It was an eye-opening transition for me as CFO of Randstad, when figuring out how to place the business, company and external functions around an IT...

Mobile Banking: Trends for Market Leadership
Bankingciooutlook >> news

The digital transformation of the banking industry makes banking process efficient and provides convenient services to customers. The mobile apps are being more flexible and proactive in a customer's life. Also, the digitalized banking...

Ten Examples of How Technologies are Revolutionizing Retail Banking
Bankingciooutlook >> news

The competition is rising with the onset of new disruptive technologies and the main forces resulting in this change is customer expectations, shifting economies, new competition and the list goes on. IoT, Big Data and Blockchain have gained...

Ten Examples of How Technologies are Revolutionizing Retail Banking
Bankingciooutlook >> news

The competition is rising with the onset of new disruptive technologies and the main forces resulting in this change is customer expectations, shifting economies, new competition and the list goes on. IoT, Big Data and Blockchain have gained...

Will Finance Sector Revolutionize with Automation and Chatbots?
Bankingciooutlook >> news

Excitement surrounds every technological advancement but with it comes along the pleas for legislation and restrictions. Artificial Intelligence is revolutionizing the finance industry from chatbots to predictive analytics, and AI can help your...

Delivering User-Centered Design (UCD) Strategies
Bankingciooutlook >> cxoinsights

Raouf Carmi, Vice President, Product Management & Digital Transformation, Eagle Investment Systems

Design best practices are imperative when thinking about mobile native, mobile web or a “hybrid” solution. Which strategy is best for your organization? One of the biggest challenges financial institutions have to continuously...

AnalyticsOps: A Natural Extension of DevOps
Bankingciooutlook >> cxoinsights

Vishwa Kolla, AVP & Head of Advanced Analytics, John Hancock Financial Services

In 1997, when Deep Blue beat Kasparov, it had to crunch through atleast 5K scenarios on each move. In 2016, when AlphaGo beat Lee Sedol, it had to crunch through at least 5M. It is not surprising to see why Analytics professionals take pride in...

Technology Flags off the much Anticipated Race for Banks
Bankingciooutlook >> news

The mantra for corporate to withstand the technology storm is to adapt instead of denying. Banks had the prerogative to watch many organizations crumble under this storm, however now banks are pretty much in the battle themselves. The upsurge of...

Are False Positive Alerts Unnecessarily Draining Your Resources?
Bankingciooutlook >> cxoinsights

David Grinholz, Director-Capital Markets Practice Lead, Matrix-IFS

New Hope for CIOs and Their Resources From a compliance standpoint, the 2008 financial crisis spawned a proliferation of third-party solutions and in-house developments offering various systems to automate the Market Surveillance process. At...

Digitizing Main Street: There is No They
Bankingciooutlook >> cxoinsights

Stacy Cox, COO & SVP, Croghan Colonial Bank

Digitizing Main Street means bringing competitive digital banking products to your neighbors and friends next door. Developing digital products in a community bank is different from the digital development that occurs in a larger bank....

Cloud Computing: New-age Mantra for Business
Bankingciooutlook >> cioviewpoint

Zack Bishop, EVP & CIO, Renasant Bank [NASDAQ:RNST]

Is the corporate-owned data center a thing of the past? With every company in the technology space heavily incenting their sales associates for those products that create the most repetitive profit, our ability to find relevant unbiased...

The Lessons of Ancient Mariners
Bankingciooutlook >> cxoinsights

Michael J. Ford, Senior Compliance Officer, BDP International

It is 697 BC. The Phoenician merchant ship Nabu set sail two days ago from the commercial port hub of Tyre on today’s Lebanese coast, carrying a wealth of merchandise from Western Asia across the Mediterranean Sea. The Nabu, named for the...

Are False Positive Alerts Unnecessarily Draining Your Resources?
Bankingciooutlook >> cxoinsights

David Grinholz, Director-Capital Markets Practice Lead, Matrix-IFS

New hope for CIOs and their resources From a compliance standpoint, the 2008 financial crisis spawned a proliferation of third-party solutions and in-house developments offering various systems to automate the market surveillance process. At...

Digital Now!
Bankingciooutlook >> cioviewpoint

Eddie Ho, CIO, Los Alamos National Bank

Millennials and Fintechs. It seems each time a CEO returns from a conference, those two concerns dominate the conversation. The Fintech’s digital banking options have laid the groundwork for the democratization of self-service financial...

The Six Year BPM Journey of a Super-Community Bank
Bankingciooutlook >> cxoinsights

Christy Hartner, SVP, Commerce Bank [NASDAQ:CBSH]

Our journey began with an IT Director in the organization who recognized the value and power of a BPM practice. He assembled a team of two BPM consultants to visit the lines of business across the bank documenting “As-Is” process flows...

Reach for Your Phone-Instead of Your Wallet
Bankingciooutlook >> cxoinsights

Dion Lisle, VP, Head of Fintech, Capgemini [EPA:CAP]

It was 2006 when I entered the mobile payments business and set my goal to migrate from wallet to phone. That’s when I was introduced to BREW (Binary Runtime Environment for Wireless). And it was the first time I thought that a mobile...

Trends Shaping Mobile Banking In 2017 And Beyond
Bankingciooutlook >> cxoinsights

Vivian Yeung, SVP, Head of Mobile, Online Banking & Digital Payments, Bank of the West

In late 2007, the first iPhone was released, bringing with it the mass adoption of a tool that would shape the way people interact with the world around them. The same progress that has seen the rise of revolutionary technologies—like...

How IT Solutions can Enhance Backend Banking Operations
Bankingciooutlook >> cxoinsights

Cody Winton, CEO, Credntia

From online banking platforms to mobile wallet solutions, banks haven’t been shy about adopting innovative digital solutions that can improve frontend, customer-facing operations. Most of America’s biggest banks, including JPMorgan...

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