Robots Getting to Know Your Customers
Bankingciooutlook >> cxoinsights

Erik Obermeier, SVP, Head of Financial Crimes Compliance Advisory Services, Texas Capital Bank

Most Know Your Customer (KYC) processes utilized by financial institutions are inefficient, prone to errors, make for a bad customer experience, and cost institutions millions of dollars every year. Some of the solutions to help institutions...

Transformations in Financial Technologies
Bankingciooutlook >> cioviewpoint

Jacob Sorensen, CIO, Bank of the West

Massive and rapid shifts in technology are affecting everything we do in our daily lives, from the way we move around within a city to how we buy groceries and communicate with each other. "Finance is at the forefront of moving from...

Humans and Machines - Building a Better Bank
Bankingciooutlook >> cxoinsights

Jeremy Balkin, Head of Innovation, HSBC USA

When HSBC Bank launched Pepper, the world’s leading humanoid robot by SoftBank Robotics, at its U.S. flagship branch in New York City this summer, HSBC set a new precedent for the financial services industry–banking no longer has to be...

Leading the Technological Wave
Bankingciooutlook >> cxoinsights

Denise Dettingmeijer, CFO, Randstad North America [AMS:RAND]

Current Role of a CFO I have always had IT report to me as the Chief Financial Officer (CFO). It was an eye-opening transition for me as CFO of Randstad, when figuring out how to place the business, company and external functions around an IT...

Ten Examples of How Technologies are Revolutionizing Retail Banking
Bankingciooutlook >> news

The competition is rising with the onset of new disruptive technologies and the main forces resulting in this change is customer expectations, shifting economies, new competition and the list goes on. IoT, Big Data and Blockchain have gained...

Two Disruptive Technologies that will Change the Face of Financial Services
Bankingciooutlook >> cxoinsights

Sameer Kishore, VP & Global Head, Banking, Financial Services, Securities & Insurance, Dell Services

Much has been written about the global forces gathering to create a ‘perfect storm’ in the world of banking, causing unprecedented pressure on the financial system. There’s economic volatility, seemingly never-ending regulatory...

NTT DATA Services: Tackling KYC and AML from a Workflow Perspective
Bankingciooutlook >> vendor

Edmund Tribue, NA Risk & Regulatory Practice Leader

Provides technology solutions and services to automate KYC and AML processes

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