bankingciooutlook
forecasting

Technology and Teller Line Trends
Bankingciooutlook >> cxoinsights

Gordon A. Williams, EVP, FMSI

The data in FMSI’s 2015 Teller Line Study provides actionable clarity to widely shared perceptions about the steady decline in bank branch traffic as personnel costs continue to rise. Measuring the impact of those associated trends on the...

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