bankingciooutlook
facebook

Yesterday's News in Data
Bankingciooutlook >> cxoinsights

Pradeep Ittycheria, Chief Technology Officer, Kasasa

Despite all of the recent buzz, big data isn't new. As far back as the 1880s, the U.S. Census Bureau was collecting and analyzing data on citizens. Even then, the volume of data was overwhelming. In fact, the Bureau estimated that it would...

Innovation Exposes Payment Vulnerabilities
Bankingciooutlook >> cxoinsights

Guy Berg, Vice President, Payments, Standards, and Outreach Group, Federal Reserve Bank of Minneapolis

Innovations in technology are permeating almost every aspect of our lives, from how we communicate with friends and family, navigate in cars, read books, make purchases and much more. Not only do technology innovations impact us personally, but...

Digitizing the Banking Industry: Challenge or Benefit?
Bankingciooutlook >> news

Digital Transformation is beyond just moving from traditional banking to a digital world. It is an essential change in how banks and other financial institutions learn about, interact with, and satisfy customers. An efficient digital...

A New Era in Banking Technology
Bankingciooutlook >> cxoinsights

Michael Noftsger, Executive Vice President, Bank Administration, Forcht Bank

In today’s fast-paced, technology-fueled environment, three years of time in banking can eclipse a decade or more when compared to the past. Even during the sluggish economy from 2008 until late 2016, vast improvements were made in banking...

How Banking and Technology Stocks Paint the Bigger Financial Picture
Bankingciooutlook >> news

Reports claim Facebook has requested access to data from banks in exchange for additional services on the social media platform. Whatever might be the true story, one thing is clear—the fine line between banking and technology is getting...

Mobile Payment- The Future of Consumerism
Bankingciooutlook >> news

With more and more people opting to go cashless, mobile payment and online money transfer apps are becoming a popular solution. The rise of this payment method after the establishment of PayPal in 1998, has given a unique boost to the e-commerce...

Enhancing Customer Experience through AI
Bankingciooutlook >> cxoinsights

Jason Maynard, VP, and GM at Zendesk Guide and Data Products

AI and the Evolution of Customer Experience Management (CEM) About 10 years ago, all business communications were done through email. Then, with the emergence of social channels such as Facebook and Twitter, it became progressively essential...

New Alliances Will Drive FinTech Innovation
Bankingciooutlook >> cxoinsights

Sheri Rhodes, Chief Technology Officer, Western Union

Q. What are your top priorities for 2018 and how is technology transforming a legendary brand like Western Union? My top priorities might surprise people who don’t think of Western Union as a profoundly digital financial technology...

Trend Setting Technologies of 2018
Bankingciooutlook >> news

With the invention and integration of new technology in the everyday market, businesses are looking forward to optimizing their workflow and reduce downtime to maximize business growth as well as the profit margin. Following are some of the...

Technology Flags off the much Anticipated Race for Banks
Bankingciooutlook >> news

The mantra for corporate to withstand the technology storm is to adapt instead of denying. Banks had the prerogative to watch many organizations crumble under this storm, however now banks are pretty much in the battle themselves. The upsurge of...

Enhancing Banking Performance through Technology Updation
Bankingciooutlook >> cioviewpoint

Gary Kern, CIO, MutualBank

Banking scenario has been travelling through tremendous technological changes over teh years and teh companies are becoming more equipped to provide banking and customer services at an enhanced...

Reach for Your Phone-Instead of Your Wallet
Bankingciooutlook >> cxoinsights

Dion Lisle, VP, Head of Fintech, Capgemini [EPA:CAP]

It was 2006 when I entered the mobile payments business and set my goal to migrate from wallet to phone. That’s when I was introduced to BREW (Binary Runtime Environment for Wireless). And it was the first time I thought that a mobile...

Using Technology to Reinvent Traditional Retail Banking
Bankingciooutlook >> cxoinsights

Rohit Mahna, GM of Financial Services, Salesforce [NYSE:CRM]

The retail banking industry is facing the greatest period of disruption in its history. Digitally savvy customers conditioned by modern, on-demand services—such as Uber and Amazon Prime— expect all businesses to proactively engage with...

Trends Shaping Mobile Banking In 2017 And Beyond
Bankingciooutlook >> cxoinsights

Vivian Yeung, SVP, Head of Mobile, Online Banking & Digital Payments, Bank of the West

In late 2007, the first iPhone was released, bringing with it the mass adoption of a tool that would shape the way people interact with the world around them. The same progress that has seen the rise of revolutionary technologies—like...

A Sea Change in Financial Services IT
Bankingciooutlook >> cxoinsights

Deva Annamalai, Director, Innovation and Insights, Fiserv

1. How has your IT operating model changed during the last five years? Across industries, organizations are much more open to the idea of moving toward cloud-based solutions that offer benefits such as faster deployment, reduced complexity, and...

Using Tech to Reinvent Traditional Retail Banking
Bankingciooutlook >> cxoinsights

Rohit Mahna, GM of Financial Services, Salesforce

The retail banking industry is facing the greatest period of disruption in its history. Digitally savvy customers conditioned by modern, on-demand services—such as Uber and Amazon Prime—expect all businesses to proactively engage with...

Importance of Technology in Banks
Bankingciooutlook >> cxoinsights

Michael Noftsger, EVP Bank Administration, Forcht Bank

Growing up in the 1970’s and 1980’s, I remember my first experiences with technology. It was a big deal when my bank provided me with an ATM card and I could take money out of my savings account via a machine. Typing class in high...

Enhancing Banking Performance through Technology Updation
Bankingciooutlook >> cioviewpoint

Gary Kern, CIO, MutualBank

Banking scenario has been travelling through tremendous technological changes over the years and the companies are becoming more equipped to provide banking and customer services at an enhanced level. Especially after the evolution of...

Tracking Cookies: Should Banks and Credit Unions Use Them?
Bankingciooutlook >> cxoinsights

Rohit Srivastava, VP, Business Technology, WSECU

I was shopping for hotels in Dallas on Travelocity. com, browsing my options at a perfectly nice Hilton Garden, but I ended up not booking the room. Ten minutes later I started looking up stock prices on finance.google.com and saw an advertisement...

Instant Banking Gratification for Millennial Generation
Bankingciooutlook >> cxoinsights

Matthew Smith, VP-e-Banking Services, Happy State Bank

Heavy burdens from regulations, compliance, and audits in banking today are causing the customers to experience pain in online and mobile channels. However, technology is changing the landscape in aspects of life beyond banking. The millennial...

New Editions