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Enhancing Customer Experience through AI
Bankingciooutlook >> cxoinsights

Jason Maynard, VP, and GM at Zendesk Guide and Data Products

AI and the Evolution of Customer Experience Management (CEM) About 10 years ago, all business communications were done through email. Then, with the emergence of social channels such as Facebook and Twitter, it became progressively essential...

McorpCX: Banking Customer Experience Management Optimized
Bankingciooutlook >> vendor

Michael Hinshaw, President

McorpCX is a leading customer experience services company delivering consulting and technology solutions to customer-centric organizations since 2002. Mcorp’s practical approach has led to measurable growth, deeper engagement, and better...

Enhancing Customer Experience through AI
Bankingciooutlook >> cxoinsights

Jason Maynard, VP, and GM at Zendesk Guide and Data Products

AI and the Evolution of Customer Experience Management (CEM) About 10 years ago, all business communications were done through email. Then, with the emergence of social channels such as Facebook and Twitter, it became progressively essential...

McorpCX: Banking Customer Experience Management Optimized
Bankingciooutlook >> vendor

Michael Hinshaw, President

McorpCX is a leading customer experience services company delivering consulting and technology solutions to customer-centric organizations since 2002. Mcorp’s practical approach has led to measurable growth, deeper engagement, and better...