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Yesterday's News in Data
Bankingciooutlook >> cxoinsights

Pradeep Ittycheria, Chief Technology Officer, Kasasa

Despite all of the recent buzz, big data isn't new. As far back as the 1880s, the U.S. Census Bureau was collecting and analyzing data on citizens. Even then, the volume of data was overwhelming. In fact, the Bureau estimated that it would...

Chart the Way Forward: Why Banks Need AI & Machine Learning Today
Bankingciooutlook >> cxoinsights

Prashant Shukla, Director, Oracle ASEAN

Everywhere you Look in Banking Change is on the Horizon New and emerging technologies are driving digital disruption, which in turn is bringing fresh competition and global trends. At the macro level, the rise of FinTech and the call for...

Robots Getting to Know Your Customers
Bankingciooutlook >> cxoinsights

Erik Obermeier, SVP, Head of Financial Crimes Compliance Advisory Services, Texas Capital Bank

Most Know Your Customer (KYC) processes utilized by financial institutions are inefficient, prone to errors, make for a bad customer experience, and cost institutions millions of dollars every year. Some of the solutions to help institutions...

Digital Shaping Customer Experience in the Banking Industry
Bankingciooutlook >> cxoinsights

Sara Rountree, SVP Digital Strategy, Union Bank & Trust

There’s a revolution happening around the way we live and work which is driving the most rapid change in digital customer experience we’ve ever seen. Data and analytics are being used to develop increasingly more personalized...

Financial Services Keep Pace with Consumer Expectations through Innovation
Bankingciooutlook >> cxoinsights

Terry Rodrick, VP of Cards & Payments, First Tech Federal Credit Union

Digital transformation has brought with it dramatic change in how people interact with businesses. This is especially true in the financial services industry—the way our financial institutions work with us is evolving quickly, and so is the...

How Technology drives Employee Experience... and Outcomes
Bankingciooutlook >> cioviewpoint

Claudette McGowan, Chief Information Officer, Enterprise Technology Employee Experience, BMO Financial Group

The global workforce is undergoing a massive shift. By 2020, Gen Z—those born between 1995 and 2012—will make up roughly 20 percent of the workforce; by 2025 it’s expected that Millennials will account for nearly three quarters...

Importance of Artificial Intelligence in AdTech
Bankingciooutlook >> news

Artificial Intelligence is spreading its roots in every sector, and there is no surprise that Advertising Technologies (AdTech) is affected by it. AdTech is still in the infancy stage but is growing as fast as the World Wide Web grew in the past....

Responsible AI: The Human - Machine Symbiosis
Bankingciooutlook >> cioviewpoint

Sal Cucchiara, CIO & Head of Wealth Management Technology, Morgan Stanley

Over 20 years ago, a supercomputer beat world chess champion Garry Kasparov at chess. That moment helped plant the seeds for the era of big data in which we live today, and it marked a critical cultural turning point that suggested a machine could...

FinTech: The Changing Force Behind Digital Lending
Bankingciooutlook >> news

A few years ago, securing a business loan was arduous and painful. The applicant must have some pull with the upper management with bank officials, and even then the loan was not guaranteed. FinTech is changing the entire lending landscape....

Strategies to Use AI for Lead Generation and Wealth Management
Bankingciooutlook >> news

The invention of artificial intelligence doesn’t only mean a more comfortable life to humans, but it is potentially a safer one. Technologies can be implemented in many, but when it comes to wealth management, AI is being utilized in several...

How AI and ML are Proving Beneficial for Fintech Industry
Bankingciooutlook >> news

According to a report by International Data Corporation (IDC) the digital world is growing at a rapid pace, and it is expected to reach 44 ZB in 2020 from 4.4 ZB in 2013. The big data technology, because of its capacity to draw useful feedback...

Leading the Technological Wave
Bankingciooutlook >> cxoinsights

Denise Dettingmeijer, CFO, Randstad North America [AMS:RAND]

Current Role of a CFO I have always had IT report to me as the Chief Financial Officer (CFO). It was an eye-opening transition for me as CFO of Randstad, when figuring out how to place the business, company and external functions around an IT...

Leading the Technological Wave
Bankingciooutlook >> cxoinsights

Denise Dettingmeijer, CFO, Randstad North America [AMS:RAND]

Current Role of a CFO I have always had IT report to me as the Chief Financial Officer (CFO). It was an eye-opening transition for me as CFO of Randstad, when figuring out how to place the business, company and external functions around an IT...

An Insight in ECC Data Issues Impacting Financial Results
Bankingciooutlook >> cxoinsights

Eric Brink, CEO, ERPmenu

Introduction In the day and age of Big data and Business Intelligence (BI) one thing stays the same; data quality, which is a pre-requisite for good reports and management informations. When the data in your SAP ERP system is...

Digitizing the Banking Industry: Challenge or Benefit?
Bankingciooutlook >> news

Digital Transformation is beyond just moving from traditional banking to a digital world. It is an essential change in how banks and other financial institutions learn about, interact with, and satisfy customers. An efficient digital...

Ubiquitous Retail Banking
Bankingciooutlook >> cxoinsights

Kevin Stehl, Vice President of Marketing, Product and Digital, SECU Credit Union

It may be difficult for anyone under 30 to believe, but there was a time when banking transactions were conducted face-to-face. Needed to deposit your paycheck? You had to head to your local bank or credit union, fill out a deposit slip, and...

The Age of Mobile Banking: AnInsightful Analysis
Bankingciooutlook >> news

A report from the BBA, a trade association in the UK banking sector, named “Way We Bank Now” has stated that most of the banking customers prefer online banking services. Even the common people are increasingly adopting mobile banking...

Embracing AI in the FinTech Industry
Bankingciooutlook >> news

Financial technology has grown at an exponential speed and is dominating the financial services landscape globally currently. This sector involves companies that utilize different technologies in financial systems. Fintech includes all possible...

Digital Era - Opportunities and Challenges
Bankingciooutlook >> cxoinsights

Rajnish Khare, Head of Digital Transformation, Social Media & New Business and Mobility Banking, HDFC Bank

Digital revolution, also known as ‘The Internet Economy’ or Internet of Everything (IoE), is expected to generate new market growth opportunities, jobs and become the biggest business opportunity of mankind in the next 30 to 40 years....

An In-Depth Sight on Banking Technology
Bankingciooutlook >> cioviewpoint

Sandeep Khera, Chief Information Officer, XAC Bank

The Future Trends in Financial Services Industry Technology driven disruption is on cards. As an observation, the queues at bank counters have become shorter, branches have become smaller and transaction data is directly stored on the...

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