SAN JOSE, CA: Franklin Mutual, an insurance company has recently collaborated with ISCS, provider of software and services to the P&C insurance industry. Franklin Mutual has selected ISCS’s SurePower Innovation , the modern enterprise suite, to cater to its needs.
SurePower Innovation is a modern technology platform from which insurers can automate much more than core functions (policy, billing and claims), including reinsurance, business intelligence, insurance accounting, payables, document management, producer/commission management, and agent/consumer portals.
Highly scalable and configurable, the product delivers increased agility and enhanced business continuity/disaster recovery capabilities when the suite, or its components, are delivered as a complete managed SaaS solution through ISCS's SurePackage deployment option.
The company had started to identify the loopholes in functionality and manual processes -the implementation replaces the legacy core administration system to usher in an improved system. Bringing in SurePower Innovation, therefore ensures faster processing through automation, eliminate manual processes and reduce the overall operating and maintaining costs.
Gary J. Capone, Vice President of Field Services for Franklin Mutual says, "The fact that SurePower Innovation is offered as a full suite allows us to benefit from pre-integrated core processes, and provide our customers, agents and staff an efficient, more user-friendly experience."
With the implementation of SurePower Innovation, Franklin Mutual anticipates new growth, and greater satisfaction levels, greater capability for delivering new products and timely updates to the market faster, providing a superior customer experience and retention rates among current policyholders.