bankingciooutlook

Finance and Banking Industry Seeking Digitalization via Artificial Intelligence

By Banking CIO Outlook | Tuesday, January 29, 2019

Artificial intelligenceToday industries work with a faster pace of innovation, using data and analytics. Financial companies and banks also should follow the trend to be more innovative in targeting, expanding services, re-configuring delivery channels, and integrating payments.

Artificial intelligence (AI) creates entities thinking or performing similarly to humans. The technology and its algorithms are able to facilitate the making of critical decisions by machines in the financial sector. The combination of data science, machine learning tools, and machine learning platforms are fuelling the much-awaited digital transformation in the financial sector. Following are some of the applications of AI that can leverage finance and banking industries: 

Asset management: AI supports financial institutions and banks with its algorithms to improve the management of financial assets. It identifies patterns and indexes and establishes correlations between news and markets.

Cost reduction: Banks should use technologies with the incorporation of automated computers that can help to reduce costs and time. Also, bots should be used to perform specific tasks automatically as auto responding to the data request. AI-driven technologies speed up the total process time and induce changes cutting on the time required to prepare manual reports.

Risk management: AI-powered machines help financial organizations to cut down risks associated with loan underwriting, criminal risks, compliance quality, and operational risks. Also, AI increases the accuracy of producing documents and transcripts. Its able to recognize threats related to criminal activities.

Scam recognition: Organizations can take aid from AI to deduct scams. Scams have started to use advanced tactics but AI has stopped it. It supports to recognize the factors involved in frauds and support investigation teams. Also, develops a unique approach to understand transactions in crucial aspects to identify the scam factor. 

Digital support to the customer service and personalization: The combination of big data and machine learning powered devices can rise of customer services to a new level of comfortability. They underpin digitally in meeting customer satisfaction to the banks by cash transfer, cards management, or bills payments.

Check out: Top Artificial Intelligence Solution Providers(buguroo, Payrailz, Pegasus Knowledge Solutions, Rezilyens).

Banks can use chatbots to provide financial guidance to the clients through voice and text messages. Intelligence-driven applications segment users and provide a preferred choice of payments at the next payment window by analyzing and assessing the previous behavior of the customers.   

Market data and research: AI plays a crucial role in the area between financial management and data. It researches on necessary data and market and supplies data in forms of reports, articles, newsletters, and personalized websites.

AI mirrors the institutions by making them understand where they stand and what is needed to upgrade the level of delivering financial chores.

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